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Investment in quality is paramount, and forms a cornerstone of SBL’s business strategy.
SBL proudly maintains a stable of quality assurance accreditations that encompasses the entire scope of our business activity. Our investment in quality delivers direct benefits to our customers experience, for example through enhanced communication, speed, accuracy, and customer service. Proactive analysis of business trends enables continuous improvements and enforces a quality culture that stands SBL apart from our competitors.
SBL are the only organisation in the UK, certified by SGS, to maintain the following standards under one single accredited Quality Management System:
In addition SBL are accredited under the Investors in People (IIP) program; an accreditation earned by investing in staff development and communication strategies that benefit both our employees and in turn, our customers through a positive, proactive, and collaborative business culture.
We continue to seek out and adhere to new standards that will add value to our business and to our customers, and ensure we maintain full compliance to public sector governance initiatives and tendering requirements. This allows SBL to develop and broaden our portfolio of solutions within systems, processes, and procedures that ensure we continue to deliver quality at all times.
See below links to our Company Policy: