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ITIL V3 Foundation Certificate in IT Service Management Course

Course:

ITIL V3 Foundation Certificate in IT Service Management Course

Duration:

3 days

Cost:

£Available on request

Location:

SBL, East Moor House, Green Park Business Centre, Goose Lane, Sutton on the Forest, York, YO61 1ET

Date(s):

Please note that all of our training courses can be tailored to meet your specific needs - to discuss further contact us on 01347 812150.

Course Overview

The ITIL Foundation Certificate in IT Service Management provides comprehensive first-level training for anyone involved in the provision, support and delivery of IT Services. The ITIL framework is a source of good practice in service management. ITIL is used by organisations world-wide to establish and improve capabilities in service management.

The course includes an optional one hour multiple choice examination for the Foundation Certificate in IT Service Management - Version 3 and is a pre-requisite for the further training in ITIL Version 3 that leads to the ITIL Expert Certificate in IT Service Management.


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