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0365 Specialist/Consultant

Location:

York

Closing Date:

30/04/2018

Ref Number:

SBLO365

Salary Range:

Negotiable 

0365 Specialist/Consultant

Key Functions of Role:

To act as a Technical Specialist in Cloud Productivity (O365) technologies, providing advice, design, delivery and support to SBL’s customers and managed services.

 

Duties:

 

To carry out a varied selection of duties including, but not limited to:

 

 

Technical consultancy on Microsoft O365 customer projects

  1. Assisting Sales staff in identifying and qualifying opportunities.
  2. Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required.
  3. Technical scoping of customer requirements.
  4. Creating high and low level technical documentation for customer consultancy engagements.
  5. 3rd line technical support for relevant SBL services.
  6. Provide in-house solution and product training to SBL staff.
  7. Maintain qualifications in relevant vendor accreditations

 

 

Responsibilities:

 

To comply with all company policy, procedures and other instructions as may from time to time be issued including Health, Safety, Environmental, Security and HR documentation.

 

Skills/Experience Required:

 

  1. Expert knowledge in O365 or G Suite technologies
  2. Experience of scoping and delivering cloud productivity deployments and migrations
  3. Minimum 2 years experience in a relevant 2nd/3rd line/consultancy role
  4. Ability to understand customer requirements and challenges
  5. Strong customer-facing skills
  6. Excellent communication skills both written and verbal
  7. Able to create high quality technical documentation

 

 

Desirable Knowledge/Qualifications:

 

  1. MCSE
  2. Microsoft Exchange
  3. IT Security products
  4. Any vendor qualifications would be advantageous

 

Person:


To apply for this role please send your C.V. with cover letter to careers@softbox.co.uk

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